Settlement Information & Orientation
We deliver information and orientation sessions in a group or one-on-one format in person and online. The sessions provide timely, valuable and accurate information on understanding life in Canada, Canadian laws, rights and responsibilities, accessing community resources, financial literacy, and various other topics (for example, the school system, employment, healthcare, civic engagement, volunteering, and networking). We also provide information on how to become a Canadian citizen and deliver citizenship test preparation workshops.
Our newcomer information and orientation services will provide you with a map to help you navigate your first months and years in Canada:
Newcomer Orientation & Information: First Few Weeks in Canada
- Eligible government and community services and programs for Permanent Residents, Convention Refugees and Protected Persons
- Interpretation services (Arabic, Amharic, Tigrinya, Spanish, Vietnamese, Dari, Farsi, Urdu, Russian, Turkish, Pashto and Persian)
- Daily life in Ontario (information about using public transportation, shopping, community recreation centres, Driver’s License, and other community resources such as public libraries and others)
- Income support programs (Ontario Works, Ontario Disability Service Program)
- Direct referrals to the Furniture Bank
- Information and assistance to apply for tax benefits (Canada Child Tax Benefit, GST/HST)
- Canadian Income Tax System
- Financial Literacy & the Banking System in Canada
- Rights and Responsibilities (Tenant, Consumer and Human Rights)
- Community Connections (volunteering, networking)
- Information about renting a house